Refund and Returns Policy
At TechnomateTech, we aim to provide high-quality AI-powered design services tailored to each customer’s requirements. Because our services involve customized digital work, the following refund terms apply.
Customized Services
Once work has started on a customized AI design project, refunds may not be available because time and resources have already been committed to the project.
Before Work Begins
If a cancellation request is submitted before work has started, we may review the request and determine whether a refund is applicable.
Revisions
If the delivered design does not match the agreed requirements, customers may request revisions according to the scope of their selected package.
Incorrect Information
Customers are responsible for providing accurate project details, content, images, logos, and other required materials. Delays or issues caused by incorrect or incomplete information may not qualify for a refund.
Duplicate Payments
If a customer accidentally makes a duplicate payment for the same order, the duplicate transaction may be reviewed for a refund.
Non-Delivery
If TechnomateTech is unable to deliver the purchased service due to an issue on our side, the order may be reviewed for an appropriate resolution or refund.
Refund Processing
Approved refunds will be processed through the applicable payment method and may take additional time depending on the payment provider.
Contact Us
For refund-related questions or requests, please contact TechnomateTech with your order details so that we can review the matter.